Last Updated: December 19th, 2025
Spark + Spring® (“we”, “us”, “our”), operated by The Lucky Tekkie Inc., is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or make a purchase from https://www.sparkandspring.ca (the “Website”) or use any of our services (collectively, the “Service”).
By accessing or using our Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Account login information
- Order and payment details
- Customer service communications
- Marketing preferences
1.2 Automatically Collected Information
When you access our Website, we may automatically collect certain information, such as:
- IP address
- Browser type and version
- Device identifiers
- Pages viewed and time spent
- Referring URLs
- Usage and interaction data
This information helps us understand how visitors use our Website and improve performance and user experience.
1.3 Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to:
- Remember user preferences
- Enable essential website functionality
- Analyze traffic and performance
- Personalize content and marketing
You may adjust your browser settings to refuse cookies; however, some features of the Website may not function properly as a result.
1.4 Third-Party Social Media Data
If you interact with us through social media platforms or use social login features, we may collect information made available to us through those platforms in accordance with your privacy settings.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Provide customer service and support
- Communicate order confirmations and updates
- Improve our Website, products, and services
- Personalize your shopping experience
- Send marketing communications where consent has been provided
- Detect fraud, misuse, or security risks
- Comply with legal and regulatory obligations
3. SMS / Text Messaging Policy
By providing your mobile phone number to Spark + Spring™, you consent to receive SMS or text messages from us.
3.1 Types of SMS Communications
SMS messages may include:
- Order confirmations and shipping updates
- Customer service responses
- Account or service notifications
- Promotional offers, product announcements, or brand updates (only where consent has been provided)
Message frequency may vary.
3.2 Consent
You may opt in to SMS communications by:
- Entering your phone number during checkout
- Subscribing via a form on our Website
- Providing consent during promotions or direct interactions
Consent to receive SMS messages is not a condition of purchase.
3.3 Opt-Out Instructions
You may opt out at any time by:
- Replying “STOP” to any SMS message
- Contacting us at hey@sparkandspring.ca
After opting out, you may still receive transactional messages required to complete an active order.
3.4 Message & Data Rates
Standard message and data rates may apply based on your mobile carrier. Spark + Spring™ is not responsible for carrier fees.
3.5 SMS Data Use & Protection
Mobile phone numbers are used solely for Spark + Spring™ communications. We do not sell or share SMS subscriber data with third parties for marketing purposes.
4. Sharing & Disclosure of Information
We may share personal information only as necessary and in the following circumstances:
- Service Providers: Payment processors, shipping carriers, analytics providers, marketing platforms, and SMS delivery services
- Business Transfers: In the event of a merger, sale, or acquisition
- Legal Compliance: To comply with applicable laws or lawful requests
- Protection of Rights: To protect our rights, users, or property
- With Consent: Where you have explicitly authorized disclosure
We do not sell or rent personal information to third parties.
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Maintain business and transaction records
- Comply with legal and regulatory requirements
Data may be securely archived or anonymized where appropriate.
6. Security of Information
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. International Data Transfers
Your information may be stored or processed outside of your province, country, or jurisdiction. By using our Service, you consent to such transfers, subject to appropriate data protection safeguards.
8. Children’s Privacy
Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct or update inaccurate data
- Request deletion of personal information (subject to legal obligations)
- Withdraw consent for marketing communications
To exercise these rights, contact us using the information below.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. We encourage you to review their privacy policies separately.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Service constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Spark + Spring®
Operated by The Lucky Tekkie Inc.
📧 hey@sparkandspring.ca
📞 +1-548-468-0401
📍 43 John St., St. Thomas, ON, N5P 2X2, Canada
This Privacy Policy forms part of Spark + Spring®’s Terms & Conditions and governs all use of the Website and related services.